My hp probook 440 g1. The following product information programmed into the system board is missing or invalid. Hp 5740 Driver Windows 7 64 Bit. Product Name Product Serial Number Product SKU.

I have taken this information from I tried this on an HP DV6 1152tx notebook and it worked. How to Fix “System Board OOA” or “Missing System Information” or “Product Information Not Valid” HP This happens when a motherboard loses the information that’s “tattooed” onto it, or burned onto it. HP says the only way to fix this issue is to pay a technician to repair the issue. I have found a way to do it yourself, although it does require a little finesse and following directions. It’s not too difficult, though.

Before you try the method below, see if works first, because it is less of a headache to deal with. Things you’ll need: • Empty USB thumb drive • About 30 minutes or less Here’s How: • First, download. It’s called Rufus, and it quickly and easily makes bootable flash drives, which is how we are going to run the HP tattooing utility.

• Next, download. This is the utility HP service technicians use to burn system information to the motherboard. Sometimes this is called the DMIFIT tool. • Now create a bootable USB thumb drive using Rufus.

Follow the screenshot below for the exact options to choose. Files needed to use DMIFIT • Now reboot your computer and boot from the USB drive. If you don’t know how, use the guide. • Once in the DOS environment, type: “HPBQ138. Program Reset Printer Epson L200. exe” without the quotes. This should start the DMIFIT utility. • Follow the guide below to update system board information: • • (0) Serial Number = S/N on back of laptop • (1) Notebook Model = model number of back of laptop • (2) GUID Number = random • (3) UUID Number = Select 1 to generate UUID • (4) SKU Number = Product Number (e.g. WA985UA#ABA) • (5) CTO Localization Code = Last 3 letters (e.g.

ABA) • (6) MAC Address = Random • (7) PCID = Sticker/ printed on back, under battery or on MOBO. (This may be difficult to find but it’s there and hopefully not burned or rubbed off. I found mine under the battery compartment in really small letters. It looked like this: “PCID: 1234567”) • (8) System Board CT # = blank • Save the information and reboot. Leave a comment if you have questions and I will respond, but my assistance will be limited.